Rental Policy

RATE AND PAYMENT CONDITIONS

To be valid, the booking must come with all the items mentioned below: A part payment equal to 25% of rental cost. Expressly agreed on by the parties, it is understood that this sum is paid as a part payment and not as down payment. Two signed copies of the rental agreement The rental cost balance must be paid no later than one month before the start of the stay in the rented accommodation. If the balance remains unpaid within one month before the arrival date, the agency will have the right s to cancel the reservation. In that case, the deposit will be refunded if the property has a new booking on the same period and under the same rate. The rental cost must be paid in full, in a single payment, on the day the booking is made if the accommodation is booked one month or less before the start date of the stay. All our rates are in euros including taxes, rent, filing fees, and rental charges. The lessee undertakes to accept the rented premises on the dates and times established in the contract . The keys will be given after the payment of deposit , holiday tax and the payment of additional bookings. If the deposit is said to be cashed-in on the contract, it will be paid at the same moment as the balance, one month before arrival. Rental cost does not include: – Tourist tax, (rate per day per person and depending on the type of property) – All auxiliary services: airport transfers, ski equipment, ski passes, etc. – Banking costs, if any, are to be paid by the customer (For the payments in bank card exceeding accumulated 5000€, banking charges of 1 % of the collected amount will be charged.

CONDITIONS AND CONTRACT DEVELOPMENT

The agency communicates its rental offers by all means and, if necessary, by all types of advertising. The rental contract is then only drawn up after confirmation of the rental by the agency, and will take place within the month when the part payment is paid. After this time, if the agency has not confirmed the rental, it will return the part payment immediately, and the booking will be considered as null and void.

CANCELLATION

All cancellations must be notified by registered letter. The date on which the letter is presented will determine the date of cancellation.
Should the tenant be the one to cancel, the following conditions shall apply: More than 7 days: the deposit is kept. Less than 28 days or no-show at the start of stay: 100% of the stay is invoiced. In the event of a cancellation supported by a reason, should the premises be re-rented, the paid amount will be returned to the tenant who cannot honor his/her contract. Stays begun and then shortened or interrupted by the tenant do not entitle the latter to any refunds. Should the agency be obliged to cancel the stay in the building planned, due to factors caused by third-parties or external circumstances, it shall supply, if possible, accommodation of the same category or of a higher category, without any additional invoicing. If the agency is unable to do so, it undertakes to refund immediately the totality of the sum paid.

As Covid-19 special circumstances
We strongly recommend that travelers check with their insurance that in the event of measures by the French government imposing the closure of the ski lifts of the ski resort, their stay can be insured. The crises that may lead to a partial or total closure of the ski area being now known, the agency cannot guarantee a total refund.

SECURITY GUARANTEE DEPOSIT

The guarantee deposit is paid to settle the cost of any damage that might have been incurred by the rented real estate property or by items of furniture or other items furnishing the rented premises, and to settle the various expenses. This deposit will be kept until the departure of the client and the inventory is validated. It can be cashed in. The deposit will be made at the latest the day of arrival of the client. Payment can be made by bank card by bank transfer, according to the amount marked in the special provisions of the contract. If the deposit is specified “charged” in the special provisions of the contract, it will have to be paid by transfer one month before the arrival with the balance. This sum will be returned within 15 days following the customer’s departure, once the amount has been deducted for any objects replaced, repair costs, additional housekeeping and extra food and drink consumed. Should the guarantee deposit prove insufficient, the lessee undertakes to complete the sum if so requested.

 CONCIERGE SERVICES

An extra to 10% (to the price before tax) will be added on caretaker services (taxi and helicopter transfers, cleaning….). The price re-invoiced by SAS FMGA of some services with a reduced VAT rate will necessarily lead to a change to standard VAT rate. Services subjected to outlays excepted.

OUTLAYS

Some additional services subjected to a reduced VAT rate are supplied to you like outlays: being intermediate, SAS FMGA is appointed by his customer to buy from a reduced VAT rate of the product or the service (ski passes, ski lessons ESF) with the concerned company. It is about a refund of outlays for others and the intermediary SAS FMGA does not have to subject to the VAT the sums which have been paid. SAS FMGA does not practice mark-up and the service is bought at the public price shown in the cash-desk of providers.