Terms and Conditions - Chalet Sitter

Legal Notice of Chalet Sitter, Méribel agency

Introduction to Terms and Conditions

These present Terms and Conditions govern the use of the website www.chaletsitter.com (hereinafter referred to as “the Site”), as well as the services provided by ChaletSitter in the field of chalet rental management. By accessing the Site and utilizing our services, you agree to the provisions outlined herein. Please carefully read these Terms and Conditions before using the Site. If you do not agree with these terms, we kindly ask you not to access the Site or use our services. These Terms and Conditions constitute a binding agreement between you and ChaletSitter. By using the Site, you also acknowledge that you understand and agree to our Privacy Policy, which governs the collection and use of your personal information. If you have any questions regarding these Terms and Conditions or our Privacy Policy, please contact us.

Owner 

Chalet Sitter
4705 Route de Mussillon 
73550 Les Allues
Tel: +33 981 429 380
Legal notices : SAS FMGA
Capital : 500 €
Manager : Mr Gaspard FRANCOIS
Guarantor : Compagnie Européenne de Garanties et Cautions, 59, avenue Pierre Mendès France, 75013 Paris
Company Registration Number : Romans B 900 001 058
VAT number : FR38900001058
Professional ID card : CPI 2601 2021 000 000 008 CCI de la Drôme

Realization 

BOOSTLY UK
Website creation, short term rental booster

 

Chalet Sitter – Sales Fee Schedule and rental commission

– Sale of residential building :  

0 €  – 5 000 000 € – 5% tax included

5 000 000 € – 10 000 000  – 4% tax included

 

– Rental commission : 15% Tax included, services excluded

– Sale of ground : 7% tax included
tax incl. = All taxes included

Fee Schedule for “sale of residential building” includes the services of visiting, negotiating and setting up the sales file.
Fee Schedule for “Rental commission” includes the services of setting up the online ads, creating content and promoting.
Services excluded : cleaning, bedsheets and other house services are not included in the 15% commission.

RATE AND PAYMENT CONDITIONS 

To be valid, the booking must come with all the items mentioned below: 

– A part payment equal to 25% of rental cost. Expressly agreed on by the parties, it is understood that this sum is paid as a part payment and not as down payment. 

-Two signed copies of the rental agreement The rental cost balance must be paid no later than one month before the start of the stay in the rented accommodation. If the balance remains unpaid within 28 days before the arrival date, the agency will have the right to cancel the reservation. In that case, the deposit will be refunded if the property has a new booking on the same period and under the same rate. The rental cost must be paid in full, in a single payment, on the day the booking is made if the accommodation is booked one month or less before the start date of the stay. 

All our rates are in euros including taxes, rent, filing fees, and rental charges. The lessee undertakes to accept the rented premises on the dates and times established in the contract . The keys will be given after the payment of deposit , holiday tax and the payment of additional bookings. the payment for all this item could be issued on our online tool sended by the rental manager. If the deposit is said to be cashed-in on the contract, it will be paid at the same moment as the balance, one month before arrival. 

Rental cost does not include: 

– Tourist tax, (rate per day per person and depending on the type of property) 

– All auxiliary services: airport transfers, ski equipment, ski passes, etc. 

– Banking costs, if any, are to be paid by the customer (For the payments in bank card exceeding accumulated 5000€, banking charges of 1 % of the collected amount will be charged.

CONDITIONS AND CONTRACT DEVELOPMENT 

The agency offers a rental proposal through various means, possibly by any form of advertising. The rental agreement becomes effective once the agency has confirmed the reservation, which will take place within the month following the payment of the deposit. If, at the end of this period, the agency has not confirmed the reservation, the deposit will be refunded immediately, and the reservation will be canceled.

CANCELLATION

All cancellations must be notified by email or phone but confirmed by a registered letter. The date on which the letter is presented will determine the date of cancellation.

Should the tenant be the one to cancel, the following conditions shall apply: 

– More than 7 days: the deposit is kept. 

– Less than 28 days or no-show at the start of stay: 100% of the stay is invoiced. 

In the event of a cancellation supported by a reason, should the premises be re-rented, the paid amount will be returned to the tenant who cannot honor his/her contract. 

Stays begun and then shortened or interrupted by the tenant do not entitle the latter to any refunds. 

Should the agency be obliged to cancel the stay in the building planned, due to factors caused by third-parties or external circumstances, it shall supply, if possible, accommodation of the same category or of a higher category, without any additional invoicing. If the agency is unable to do so, it undertakes to refund immediately the totality of the sum paid.

As Covid-19 special circumstances

We strongly recommend that travelers check with their insurance that in the event of measures by the French government imposing the closure of the ski lifts of the ski resort, their stay can be insured. The crises that may lead to a partial or total closure of the ski area being now known, the agency cannot guarantee a total refund.

SECURITY GUARANTEE DEPOSIT

The guarantee deposit is paid to settle the cost of any damage that might have been incurred by the rented real estate property or by items of furniture or other items furnishing the rented premises, and to settle the various expenses. This deposit will be kept until the departure of the client and the inventory is validated. It can be cashed in. The deposit will be made at the latest the day of arrival of the client. Payment can be made by bank card by bank transfer, according to the amount marked in the special provisions of the contract. If the deposit is specified “charged” in the special provisions of the contract, it will have to be paid by transfer one month before the arrival with the balance. This sum will be returned within 15 days following the customer’s departure, once the amount has been deducted for any objects replaced, repair costs, additional housekeeping and extra food and drink consumed. Should the guarantee deposit prove insufficient, the lessee undertakes to complete the sum if so requested.

CONCIERGE SERVICES 

An extra to 10% (to the price before tax) will be added on caretaker services (taxi and helicopter transfers, cleaning….). The price re-invoiced by SAS FMGA of some services with a reduced VAT rate will necessarily lead to a change to standard VAT rate. Services subjected to outlays excepted.

OUTLAYS

Some additional services subjected to a reduced VAT rate are supplied to you like outlays: being intermediate, SAS FMGA is appointed by his customer to buy from a reduced VAT rate of the product or the service (ski passes, ski lessons ESF) with the concerned company. It is about a refund of outlays for others and the intermediary SAS FMGA does not have to subject to the VAT the sums which have been paid. SAS FMGA does not practice mark-up and the service is bought at the public price shown in the cash-desk of providers.

ARRIVAL 

Each tenant must present to the agency and will be led to the accommodation they have rented. Rentals begin at 5pm. Late arrivals, i.e. after 7.30pm, must be reported to the agency before noon to organize a late arrival. The agency will not cater for people arriving after midnight

DEPARTURE

On the day of departure, the rented accommodation must be vacated before 10am, when the keys will be handed over and the inventory conducted. 

Postponed departures will be invoiced between 150 € /hour for an apartment to 1 000€/hour for a chalet. The global billing payment at the end of stay has to be paid the day before departure. Any key or command key not restored will be invoiced at purchase price. The agency would ba able to invoice immediately the tenant and keep the amount on the security deposit.

DURATION OF STAY 

Duration of stay is mentioned in the contract sended to the tenant. The lessee cannot in any way or manner, authorize himself a late departure or a prolongation of stay, approval of agency excepted, with an extra fee, that will be fixed at a pro rata rate of the stay. The former declares not to rent the property mentioned in this contract that is rented to him as provisory accommodation, a major condition for a rental approval.

INVENTORY

In most of the case the incoming and outgoing inventory will be one-sidedly made by the agency before the arrival and after the departure of the tenant. If the aforementioned inventory not being made in a contradictory way, the tenant shall have a period of 48 hours to lodge a complaint by sending an email to the rental manager. After this deadline, the rented properties will be considered as exempt from damage.

TENANT’S OBLIGATIONS 

Use of the properties: exclusive use as a furnished holiday home 

1 – Occupy the premises in a temporary  way. This building is not his main residence, and not a secondary and the lessee will not exercise a professional activity in the premises. 

2- The lessee undertakes to accept the rented premises in the condition they are in when he/ she takes possession of the premises such as described in the description attached to this contract. 

3-  Occupy the premises in a subtle way in order to not disturb the neighbours. He shall not create, i n particular, any noise nuisance. 

4-  The lessee undertakes to use the furniture and objects furnishing the rented accommodation for the purpose for which they are intended and on the premises where they are found. He/ she shall not under any circumstances take them outside the rented accommodation. 

5- The contract shall be legally terminated should the lessee, for any reason whatsoever, let or transfer his/ her rights to this contract without the express consent of the owner or of his authorized agent. He or she must reside in the rented accommodation in a conventional manner and may, under no circumstances, store their furniture with the exception of linen and small objects. 

6-  Keep the premises in the same state they were found, during the stay. 

7- The lessee shall not introduce into the rented accommodation any pets without the express consent o f the agency who shall first consult the owner for his/ her agreement. 

8- Let the agency know if there is any maintenance to do. 

9- The lessee must let any urgent work be carried out on the premises, required to ensure the upkeep o f the rented accommodation and of the shared facilities. If works to be done are owed to a deterioration assigned to the tenant, they will b e invoiced to the tenant. 

10-The lessee is responsible for the destruction or deterioration of any object placed at his disposal , as an accessory to the building, and for any damage that may be caused to the building and facilities of any kind as a result of a abnormal use, particularly of electrical and heating equipment, of obstructions in pipes. The tenant must respect the safety rules concerning the use of the equipment (boiler, jacuzzi, sauna, fireplace…) In case of suspected deterioration, the agency representative will have access to the rented building to make all the necessary observations. If the misuse of the equipment causes damage, the tenant will be required to pay all losses incurred. The agent will under no circumstances be liable for misuse of the equipment of the rented property. 

11-  In event of rental in an apartment block, as a n occupier of the premises, the lessee shall comply with the in-house regulations of this apartment block with which he/ she acknowledges they are familiar.

AGENCY ‘S DUTIES 

The lessor shall place at the disposal of the lessee the rented building and its accessories, according to the description received at the time of booking, and shall comply with the obligations laid down in this contract.

COMPLAINTS 

Any claims made concerning a service must be sent t o the agency within 3 days following taking up possession of the premises. The fact that the tenant chooses not to take advantage of one or more of the services included in the package does not entitle him/ her to any refunds or compensation.

CAPACITY 

The present contract is established for a maximum capacity of persons. This number of people confirmed on the contract must not be exceeded. In case of non-authorized overflow, the agency will be able to refuse the extra people. The contract will be automatically canceled, no reimbursement will be provided, access to the property will be refused.  

 
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